Account Supervisor

Do you thrive creating relationships with clients and internal teams? Do you pride yourself in making things happen? CTP is looking for a rockstar Account Supervisor who will be responsible for leading and supporting several key accounts at the agency. To succeed you’ll need to be strategic, a communication master, energetic, organized and diplomatic.

Essential responsibilities and skills needed include:

  • Lead projects successfully from start to finish with some autonomy, managing all client deliverables from strategy conception to media delivery
  • Be a team player who can effectively collaborate with various departments, manage internal teams and partner relationships on accounts (media, PR, etc.), where applicable
  • Lead large and small scale productions from planning through execution, partnering with external and/or agency resources as needed (including but not limited to TV broadcast productions, radio records, video & still photography shoots)
  • Become a trusted strategic partner to multiple clients and contribute to their marketing and wider business discussions
  • Proactively nurture Client relationships, earning and keeping each client’s confidence as a trusted advisor
  • Demonstrate an ability to articulate your point of view on strategic, creative or media initiatives both internally and externally
  • Understand the “why” behind Creative work and client requests
  • Effectively plan and organize the work of you and your team – handling multiple projects efficiently, effectively and productively
  • Ensure projects are delivered as promised in terms of time, budgets and results
  • Ability to foresee issues and make recommendations on how to proactively avoid them; communicate with internal teammates to resolve issues effectively
  • Exude a strong problem solving ability, while also being flexible and adaptable
  • Demonstrate a clear, comfortable, persuasive communication style – both written and verbal, presenting with ease to clients and internal teams
  • Grow revenue and establish new opportunities
  • Draft scopes of work and fee estimates for both retained clients and project work as needed; Track and maintain client budgets monthly
  • Develop and mentor junior account team members, providing guidance, direction and training as needed

Qualifications:

  • 5-7 years of previous agency experience spanning traditional and digital channels
    • Applications with less than 5 years of experience will not be considered
  • Must have the ability to work in our Boston office 2x/week (Tuesday/Wednesday)
  • Solid skills in Google Suite, Microsoft Office
  • BA/BS degree

CTP offers great benefits and is committed to an effective work/life balance for all employees. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.